1.1 Mission, vision, functions and duties

1.2 Organizational Structure - Organization Chart

1.3 Maps and descriptive charts of the processes

1.4 Institutional Directory

1.5 Directory of public servants, employees or contractors

1.6 Directory of entities

1.7 Directory of unions or associations in which it participates

1.8 Service to the public, rules, forms and care protocols

1.9 Procedures followed to make decisions in the different areas

1.10 Mechanism for direct submission of requests, complaints and claims available to the public in relation to actions or omissions of the regulated entity.

1.11 Calendar of activities and events

1.12 Information about decisions that may affect the public

1.13 Entities and authorities that monitor it

1.14 Publication of resumes

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